Terms of service

Terms of Service

Last updated: 30/10/25

Welcome to NAD Plus Direct (“we”, “our”, “us”). By visiting or purchasing from this website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Information

1.1 This website is operated by NAD Plus Direct. Throughout the site, the terms “we”, “us” and “our” refer to NAD Plus Direct.
1.2 By accessing or using any part of the site, you agree to be bound by these Terms of Service, including all policies referenced here or available by hyperlink.
1.3 If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Eligibility

2.1 You must be at least 18 years of age to use this website or purchase any products.
2.2 By agreeing to these Terms, you represent that you are of legal age in your jurisdiction and that any information you provide is true and accurate.

3. Products and Intended Use

3.1 All products sold through this website, including NAD⁺ and peptide injectables, are for research and educational purposes only.
3.2 These products are not approved for human or veterinary use, and are not intended to diagnose, treat, cure, or prevent any disease.
3.3 We make no claims, express or implied, about the efficacy, safety, or suitability of any product.
3.4 It is your responsibility to determine and comply with all applicable laws regarding the possession and use of any product purchased.
3.5 By purchasing from us, you acknowledge and accept full responsibility for the use, handling, and storage of these products.

4. Accuracy, Completeness, and Timeliness of Information

4.1 We are not responsible if information on this site is not accurate, complete, or current.
4.2 The material on this site is provided for general information and should not be relied upon for medical or professional advice.
4.3 You agree that it is your responsibility to monitor changes to our site.

5. Modifications to the Service and Prices

5.1 Prices for our products are subject to change without notice.
5.2 We reserve the right at any time to modify or discontinue the service (or any part of it) without notice.
5.3 We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

6. Orders and Payments

6.1 We reserve the right to refuse or cancel any order for any reason, including suspected fraud or misuse.
6.2 All prices are displayed in GBP and include VAT as applicable.
6.3 Payment must be made in full before any product is dispatched.
6.4 You agree to provide accurate billing and shipping information. Any errors may result in delayed or cancelled orders.

7. Shipping and Delivery

7.1 Shipping times are estimates only and may vary depending on destination and carrier.
7.2 We are not responsible for delays, customs holds, or losses once the package leaves our facility.
7.3 You are responsible for understanding import laws in your country. We are not liable for products seized by customs or other authorities.

8. Returns and Refunds

8.1 Due to the nature of our products, we cannot accept returns or offer refunds once an order has been processed or shipped.
8.2 If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@nadplus.direct with supporting photographs.

9. Health and Safety

9.1 You acknowledge that the products are for research use only and not for human consumption or therapeutic purposes.
9.2 You are responsible for ensuring safe storage, handling, and disposal of all products.
9.3 Always consult a qualified healthcare professional before undertaking any supplement or injectable regimen.

10. Intellectual Property

10.1 All content on this website, including text, images, graphics, and logos, is the property of NAD Plus Direct or its licensors.
10.2 You may not reproduce, distribute, or exploit any content without our express written permission.

11. Prohibited Uses

You may not use our products or site for any unlawful purpose, including:

  • To violate international, federal, or local laws.

  • To submit false or misleading information.

  • To infringe upon our intellectual property or the rights of others.

  • To upload viruses or malicious code.

  • To interfere with the security features of the website or related services.

12. Limitation of Liability

12.1 To the fullest extent permitted by law, NAD Plus Direct, its directors, employees, and affiliates shall not be liable for any injury, loss, claim, or damages arising from:

  • The use or misuse of any product purchased through our site;

  • Errors or inaccuracies in content; or

  • Any indirect, incidental, or consequential damages.
    12.2 Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless NAD Plus Direct, its affiliates, partners, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

14. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.

15. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of any revised Terms.

16. Contact Information

Questions about the Terms of Service should be sent to us at:
Email: info@nadplus.direct